Description
1. Material: polyester
2. Application: garden, balcony, living room, bedroom, etc.
3. Features: dustproof and waterproof, durable, environmentally friendly materials
4. 242x162x100cm: weight 800g, folded size: 26x22x3cm
5. 308x138x89cm: weight 760g, folded size: 26x22x3cm
6. 213x132x74cm: weight 510g, folded size: 25x20x2cm
7. 180x120x74cm: weight 430g, folded size: 25x20x2cm
8. 126x126x74cm: weight 350g, folded size: 24x20x1.5cm
9. 123x61x72cm: weight 230g, folded size: 23x16x1.5cm
10. 115x115x70cm: weight 280g, folded size: 23x20x1.5cm
11. 315x160x74cm: weight 780g, folded size: 28x24x2cm
12. 230x165x80cm: weight 650g, folded size: 30x22x2cm
13. 210x140x80cm: weight 550g, folded size: 26x20x1.5cm
14. 210x110x70cm: weight 430g, folded size: 25x20x1.5cm
15. 205x104x71cm: weight 435g, folded size: 25x20x1.5cm
16. 170x94x70cm: weight 350g, folded size: 23x18x1.5cm
17. 160x160x80cm: weight 500g, folded size: 25x18x2cm
18. 150x150x75cm: weight 445g, folded size: 25x20x2cm
19. 152x104x71cm: weight 350g, folded size: 25x18x1.5cm
20. 250x200x80cm: weight 800g, folded size: 26x20x2cm
21. 270x180x89cm: weight 900g, folded size: 30x20x3.5cm
22. 120x60x90cm: weight 255g, folded size: 20x14x1.5cm
23. 255x255x80cm: weight 885g, folded size: 30x22x5cm
24. 218x218x30cm: weight 480g, folded size: 26x22x2cm
25. 231x231x30cm: weight 520g, folded size: 25x18x2cm
26. 244x244x30cm: weight 590g, folded size: 30x20x2cm
27. 120x120x74cm: weight 330g, folded size: 25x20x1.5cm
28. 200x160x70cm: weight 520g, folded size: 28x20x1.5cm
29. 255x130x80cm: weight 585g, folded size: 27x22x2cm
30. 190x125x80cm: weight 470g, folded size: 25x20x1.5cm
31. 180x150x80cm: weight 520g, folded size: 25x20x1.5cm
32. 90x90x90cm: weight 270g, folded size: 24x19x1cm
33. 123x123x74cm: weight 360g, folded size: 24x20x1cm
34. 330x220x70cm: weight 920g, folded size: 28x25x4cm
35. 350x260x70cm: weight 1060g, folded size: 30x22x4cm
36. 200x200x85cm: weight 680g, folded size: 26x22x2cm
37. 220x220x85cm: weight 770g, folded size: 30x20x2cm
38. 240x240x85cm: weight 880g, folded size: 30x20x2.5cm
39. 218x218x90cm: weight 760g, folded size: 27x20x2.5cm
40. 231x231x90cm: weight 840g, folded size: 30x20x2.5cm
41. 244x244x90cm: weight 920g, folded size: 30x20x3cm
42. 225x116x82cm: weight 510g, folded size: 28x20x2cm
43. 260x135x82cm: weight 610g, folded size: 28x20x2cm
Shipping
Shipping policy
We offer fast and reliable shipping for all our clothing items. Orders are processed within 2-3 business days and shipped via standard delivery, which typically takes 8-25 business days.
Express shipping options are also available at checkout for an additional fee, ensuring your fashion essentials arrive even sooner. For any questions regarding your order, please contact our customer service team for assistance.
| Shipping from Chinese Warehouse： | ||
| Airmail and register airmail | Area | time |
| United States, Canada, Netherlands, Spain, Germany, France, Japan, Republic of Korea, United Kingdom | 7-15 business days | |
|
Australia ,New Zealand, Singapore |
7-15 business days | |
| Belgium, Denmark, Finland, Ireland, Norway, Portugal, Sweden, Switzerland | 7-20 business days | |
| Brazil, Russia, Mexico | 15-35 business days | |
| Other countries | 7-25 business days | |
| EMS | All countries except those listed below | 6-8 business days |
| Brazil and Russia | 10-25 business days | |
| Expedited Shipping*(DHL) | 3-7business days to worldwide. | 3-7 business days |
Return & Refund
Refund policy
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at support@reluova.com. Please note that returns will need to be sent to the following address:
T8 BLOCK ROOM312,XINGHUA SMART ZOOM,DONG CHENG STREET,DONGGUAN,DONGGUAN,CHINA,523000,+86 137 9069 5247
If your return is accepted, we’ll send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at support@reluova.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Provided the conditions in our refund policy have been met, refunds will be processed using the original form of payment. You can return an item purchased online by posting it to us. Please contact customer service for return address. Please note that delivery costs will be excluded from the refund unless goods are returned in accordance with your statutory rights (e.g. they are faulty or not as ordered).
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