Description
1. Waterproof rating: IPX5
2. Frequency Response: 20-20kHz
3. Bluetooth version: V5.0
4. Support protocol: HFP/HSP/A2DP/AVRCP
5. Transmission distance: 10 meters
6. Battery capacity: 100mAh
7. Call time: about 8h
8. Music time: about 10h
9. Standby time: about 100h
10. Charging time: about 2h
Features:
1. With a computer receiver, compared with the Bluetooth connection to the computer signal reception is more stable, wider coverage, no need to search for Bluetooth pairing, that is, plug and play, stable and efficient
2. Can be connected to a computer and a cell phone at the same time, according to the use of telephone, online meetings, music and other applications to switch between devices freely
3. Optimized for Teams and Skype for Business and other conferencing software, you can press the button to close the microphone, answer, hang up and other functions, three-color lighting for the conference scenario, real-time understanding of the conference status (blue is always on: successful connection; purple is always on: the conference call is in progress; red is always on: the microphone is closed in the middle of the microphone)
4. High sensitivity noise-canceling microphone, effective noise filtration, purification of the pickup process, listen more clearly
5. 13mm large dynamic unit neodymium-iron driver and ultra-thin composite diaphragm, enhance the sense of air and resolution of the sound, expand the frequency response range, the sound details full, rich and delicate, pleasant to the ear!
6. Using low-power Bluetooth 5.0 chip, standby time up to 100 hours, audio playback up to 10 hours, support for conference calls up to 8 hours, stable transmission of audio, support for fast charging, 2 hours can be fully charged
7. Streamlined collar that fits the contour of the neck, made of skin-friendly soft rubber, soft and comfortable to wear, tilted ear tube design, eliminating the sense of pressure into the ear
8. The left and right earbuds adopt magnetic design, say goodbye to the headset entanglement, falling trouble
9. IPX5 waterproof, effectively blocking the rain, sweat damage to the headset
Packing list:
- Host x 1
- Charging cable x 1
- Convenient storage bag x 1
- Cow horn ear support x 4
- PC receiver (in organizer bag) x 1
- Silicone earplugs x 4
Shipping
Shipping policy
We offer fast and reliable shipping for all our clothing items. Orders are processed within 2-3 business days and shipped via standard delivery, which typically takes 8-25 business days.
Express shipping options are also available at checkout for an additional fee, ensuring your fashion essentials arrive even sooner. For any questions regarding your order, please contact our customer service team for assistance.
| Shipping from Chinese Warehouse： | ||
| Airmail and register airmail | Area | time |
| United States, Canada, Netherlands, Spain, Germany, France, Japan, Republic of Korea, United Kingdom | 7-15 business days | |
|
Australia ,New Zealand, Singapore |
7-15 business days | |
| Belgium, Denmark, Finland, Ireland, Norway, Portugal, Sweden, Switzerland | 7-20 business days | |
| Brazil, Russia, Mexico | 15-35 business days | |
| Other countries | 7-25 business days | |
| EMS | All countries except those listed below | 6-8 business days |
| Brazil and Russia | 10-25 business days | |
| Expedited Shipping*(DHL) | 3-7business days to worldwide. | 3-7 business days |
Return & Refund
Refund policy
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at support@reluova.com. Please note that returns will need to be sent to the following address:
T8 BLOCK ROOM312,XINGHUA SMART ZOOM,DONG CHENG STREET,DONGGUAN,DONGGUAN,CHINA,523000,+86 137 9069 5247
If your return is accepted, we’ll send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at support@reluova.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Provided the conditions in our refund policy have been met, refunds will be processed using the original form of payment. You can return an item purchased online by posting it to us. Please contact customer service for return address. Please note that delivery costs will be excluded from the refund unless goods are returned in accordance with your statutory rights (e.g. they are faulty or not as ordered).
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