Description
1. Color: ABS black, brushed metal surface
2. Applicable object: Dog
3. Receiver rechargeable lithium battery: 400mah
4. Transmitter rechargeable lithium battery: 2500mah
5. Intelligent two-in-one electronic wireless fence dog training device: novel appearance, comfortable hand feeling, it combines dog training device and wireless electronic fence in one, simple operation, convenient mode switching, not only can better protect the safety of your pet, It can also allow pets to get better training within a limited range
6. Package content: wireless transmitter x 1, collar receiver x 1, adjustable TPU strap x 1, 5V / 1A charger x 1, metal contact probe x 4, test light x 1, English manual x 1
7. Features: 2 in 1 function; LED display, pet wireless fence & remote sound vibration electric shock trainer; LED display 5 different control radius distances; 30 gears = 30 meters, 60 gears = 60 meters, 90 gears = 90 meters, 150 gears = 150 meters, 300 gears = 300 meters
In wireless fence mode:
1. The transmitter and receiver do not need to use the code, and the signal can be received after the power is turned on;
2. One transmitter supports multiple receivers
In remote dog training mode:
1. Use the code to control three dogs at the same time, 001 for one dog, 002 for two dogs, and 003 for three dogs.
2. Three functions: sound warning, vibration warning, static warning;
3. Each function can be adjusted from 1-6 levels;
4. The transmitter and receiver can be charged, and the receiver is waterproof;
5. Reflective and fluorescent TPU to improve safety at night
Specification:
| Package Weight |
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Shipping
Shipping policy
We offer fast and reliable shipping for all our clothing items. Orders are processed within 2-3 business days and shipped via standard delivery, which typically takes 8-25 business days.
Express shipping options are also available at checkout for an additional fee, ensuring your fashion essentials arrive even sooner. For any questions regarding your order, please contact our customer service team for assistance.
| Shipping from Chinese Warehouse： | ||
| Airmail and register airmail | Area | time |
| United States, Canada, Netherlands, Spain, Germany, France, Japan, Republic of Korea, United Kingdom | 7-15 business days | |
|
Australia ,New Zealand, Singapore |
7-15 business days | |
| Belgium, Denmark, Finland, Ireland, Norway, Portugal, Sweden, Switzerland | 7-20 business days | |
| Brazil, Russia, Mexico | 15-35 business days | |
| Other countries | 7-25 business days | |
| EMS | All countries except those listed below | 6-8 business days |
| Brazil and Russia | 10-25 business days | |
| Expedited Shipping*(DHL) | 3-7business days to worldwide. | 3-7 business days |
Return & Refund
Refund policy
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at support@reluova.com. Please note that returns will need to be sent to the following address:
T8 BLOCK ROOM312,XINGHUA SMART ZOOM,DONG CHENG STREET,DONGGUAN,DONGGUAN,CHINA,523000,+86 137 9069 5247
If your return is accepted, we’ll send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at support@reluova.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Provided the conditions in our refund policy have been met, refunds will be processed using the original form of payment. You can return an item purchased online by posting it to us. Please contact customer service for return address. Please note that delivery costs will be excluded from the refund unless goods are returned in accordance with your statutory rights (e.g. they are faulty or not as ordered).
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