Description
1. Structural design with one grip of the handle, tempered glass panel, minimalist style; front and rear panels made of aluminum alloy die-casting, oil injection process;
2. 8 layers of smart technology unlocking: WIFI unlocking, Bluetooth unlocking, APP remote unlocking, fingerprint unlocking, password unlocking, magnetic card unlocking, key unlocking, combination unlocking
3. Tuya APP one-stop management, can be linked with multiple intelligent scenarios such as remote unlocking, information push, door opening record viewing, etc.
4. Multiple password forms (one-time password/periodic password/permanent 32-bit privacy password) are flexible and convenient. You can share temporary passwords remotely and enter the password to open the door, which is convenient and fast.
5. Intelligent encryption IC card, extremely fast unlocking, high security performance, prevents copying, and is easy to manage. Suitable for children, the elderly, and special groups with missing fingerprints
6. Indoor electronic anti-lock: Ordinary users cannot unlock the door outdoors. Administrator users are not restricted by the electronic anti-lock switch. After turning on the anti-lock switch, they can also unlock the door normally outdoors.
7. Can resist static electricity interference above 15,000 V, resist electromagnetic radiation interference, and prevent Tesla boxes and other electromagnetic interference from unlocking.
8. Ultra-low power consumption uses 4 AAA alkaline batteries, which can be unlocked an average of more than 10 times a day and can be used for more than a year. Low voltage alarm, prompts to replace the battery (battery not included)
9. Made of 304 stainless steel all-steel lock body, anti-saw, anti-collision, and anti-rust. Can be installed on most door types, with stable performance and high safety
Parameter:
1. Bluetooth standard: Bluetooth 4.1BLE
2. Supported mobile phone systems: ANDROID 4.3/IOS7.0 or above
3. Power supply: 4AAA alkaline dry batteries (batteries not included)
4. Emergency power supply: 5V (MICRO USB)
5. Low battery alarm voltage: 4.8V
6. Voltage range: 4.5~6V
7. Standby current: 65MA
8. Working current: less than 200MA
9. Unlocking time: about 1.5 seconds
10. Keyboard: standard 12 keys
11. Button type: capacitive touch button
12. Number of passwords: 150 for custom and permanent passwords (150 for other dynamic passwords)
13. Applicable door types: wooden doors/security doors
14. Applicable door thickness: 45-80MM
15. Card type: MIFARE M1 card
16. Number of IC cards: 200
17. Unlocking methods: APP, password, fingerprint, IC card, mechanical key
18. Fingerprint head type: semiconductor fingerprint head
19. Fingerprint capacity: 120 pieces (adjusted according to the actual model used)
20. False recognition rate (FAR): less than 0.001%
21. True rejection rate (FRR): less than 1.0%
22. Working temperature: -20-70 degrees Celsius
23. Working humidity: 45~90%RH
24. Networking method: WIFI
25. Data storage type: cloud storage
26. Alarm function: anti-tamper alarm/low battery alarm/system lock alarm
Specification:
| Package Weight |
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Shipping
Shipping policy
We offer fast and reliable shipping for all our clothing items. Orders are processed within 2-3 business days and shipped via standard delivery, which typically takes 8-25 business days.
Express shipping options are also available at checkout for an additional fee, ensuring your fashion essentials arrive even sooner. For any questions regarding your order, please contact our customer service team for assistance.
| Shipping from Chinese Warehouse： | ||
| Airmail and register airmail | Area | time |
| United States, Canada, Netherlands, Spain, Germany, France, Japan, Republic of Korea, United Kingdom | 7-15 business days | |
|
Australia ,New Zealand, Singapore |
7-15 business days | |
| Belgium, Denmark, Finland, Ireland, Norway, Portugal, Sweden, Switzerland | 7-20 business days | |
| Brazil, Russia, Mexico | 15-35 business days | |
| Other countries | 7-25 business days | |
| EMS | All countries except those listed below | 6-8 business days |
| Brazil and Russia | 10-25 business days | |
| Expedited Shipping*(DHL) | 3-7business days to worldwide. | 3-7 business days |
Return & Refund
Refund policy
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at support@reluova.com. Please note that returns will need to be sent to the following address:
T8 BLOCK ROOM312,XINGHUA SMART ZOOM,DONG CHENG STREET,DONGGUAN,DONGGUAN,CHINA,523000,+86 137 9069 5247
If your return is accepted, we’ll send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at support@reluova.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Provided the conditions in our refund policy have been met, refunds will be processed using the original form of payment. You can return an item purchased online by posting it to us. Please contact customer service for return address. Please note that delivery costs will be excluded from the refund unless goods are returned in accordance with your statutory rights (e.g. they are faulty or not as ordered).
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