Description
1. The digital wireless dog fence can help train the dog to shape the habit of living in its own independent space, keep your furniture and daily necessities clean and tidy, let your pet live in the fence, and ensure that your dog stays in a specific area, no need to worry when going out
2. Widely used for dog training at home or field trips
3. The electronic pet fence system is reliable and safe, suitable for pet training
4. Get rid of the trouble of wiring, it is very convenient to establish a safe area for pet activities
5. With 5 kinds of transmitters to adjust the remote control range
6. No signal interference and obstacles, the control range is 100-990 feet, in this spacious space, your dog can freely go to any safe place
7. The transmitter has a built-in 2500mAh lithium-ion battery, which is convenient for external use and can prevent the dog from sending wrong signals due to sudden power failures
8. When your pet dog exceeds the set control range, the system will automatically start, and the receiver will emit a warning sound to start working. After the warning sound, there will be a low static shock
9. If your dog has been staying outside the designated area, the receiver will always sound to remind the dog to return to the safe area, but the sound warning has no static function to prevent your dog from causing excessive punishment
10. The receiver works with a voltage of 3.7V and emits static electricity, which will not harm the dog and its hair
11. The receiver has added a vibration function and replaced it with a silicone post, which will make the dog more comfortable and moisture-proof
12. 2 in 1 function, LED display, pet wireless fence & remote control sound vibration electric shock trainer
13. LED displays 5 different control radius distances: 100~30 meters, 200~60 meters, 300~90 meters, 500~150 meters, 990~300 meters
14. In the wireless fence mode: the transmitter and receiver do not need to use the code, and the signal can be received and work normally after turning on the power. One transmitter supports multiple receivers
15. In the mode of remote control dog trainer: use the code, you can control three dogs at the same time, 001 to one dog, 002 to the second dog, 003 to the third dog
16. Three functions: sound warning, vibration warning, static electricity warning
17. Static and vibration function 1-3 levels can be adjusted
18. Both the transmitter and receiver have rechargeable function
19. Reflective with fluorescent TPU to increase safety at night
Shipping
Shipping policy
We offer fast and reliable shipping for all our clothing items. Orders are processed within 2-3 business days and shipped via standard delivery, which typically takes 8-25 business days.
Express shipping options are also available at checkout for an additional fee, ensuring your fashion essentials arrive even sooner. For any questions regarding your order, please contact our customer service team for assistance.
| Shipping from Chinese Warehouse： | ||
| Airmail and register airmail | Area | time |
| United States, Canada, Netherlands, Spain, Germany, France, Japan, Republic of Korea, United Kingdom | 7-15 business days | |
|
Australia ,New Zealand, Singapore |
7-15 business days | |
| Belgium, Denmark, Finland, Ireland, Norway, Portugal, Sweden, Switzerland | 7-20 business days | |
| Brazil, Russia, Mexico | 15-35 business days | |
| Other countries | 7-25 business days | |
| EMS | All countries except those listed below | 6-8 business days |
| Brazil and Russia | 10-25 business days | |
| Expedited Shipping*(DHL) | 3-7business days to worldwide. | 3-7 business days |
Return & Refund
Refund policy
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at support@reluova.com. Please note that returns will need to be sent to the following address:
T8 BLOCK ROOM312,XINGHUA SMART ZOOM,DONG CHENG STREET,DONGGUAN,DONGGUAN,CHINA,523000,+86 137 9069 5247
If your return is accepted, we’ll send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at support@reluova.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Provided the conditions in our refund policy have been met, refunds will be processed using the original form of payment. You can return an item purchased online by posting it to us. Please contact customer service for return address. Please note that delivery costs will be excluded from the refund unless goods are returned in accordance with your statutory rights (e.g. they are faulty or not as ordered).
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