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Description
1. Video encoding: H.265
2. Power input: 5V 1A
3. Resolution: 2960 x 1666
4. Operating temperature: -10-45 degrees Celsius
5. Storage function: micro SD card
6. Wireless connection: Wi-Fi IEEE 802.11a/b/g/n, 2.4/5GHz
7. Night vision function: ultra-shimmering full-color
8. Pickup distance: about 8m
9. Packing list: camera x 1, instruction manual x 1, power cable x 1, power adapter x 1, wall mounting kit x 1
10. Size: about 119 x 78 x 78mm
Features:
1. Built-in Mijia security chip, effectively protect the user's data communication and privacy security, financial-grade protection more peace of mind
2. 5 megapixel camera, presenting 3K ultra-high-definition image quality, the picture zoom is more clear and detailed, you can see more details
3. Built-in high light sensitivity image sensor, more adaptable to the dark environment, can retain color images for a longer period of time
4. 8 built-in infrared fill light, no light at night can also be clear imaging, no red light, will not disturb the family sleep
5. Support local AI human shape detection, no need to go through the cloud, faster and more accurate detection of human shape, and send notification to the phone.
6. Support AI face recognition (after paying for cloud storage, you can use AI face recognition function), when recognizing a face, whether it is a marked acquaintance or a stranger, you can easily distinguish and notify.
7. Viewing is very convenient, slide the timeline, you can freely filter the return video (to view the return video you need to pay to open the cloud storage or insert a microSD card, microSD card need to buy their own)
8. Family can be shared, through the device sharing, multi-account login to view or manage, can be 3 devices at the same time to view the video in real time
9. Dual motor head, cell phone control lens up and down, left and right rotation, larger viewing angle, more peace of mind to watch the home
10. Not only mechanical rotation, but also intelligent tracking of human movement, i.e., detecting and locking the human form will automatically track the shooting, and send notifications to the phone.
11. Two-way voice real-time calls, 8 meters remote pickup, remote and family calls
12. Built-in independent sound chamber large diameter speaker, with microphone intelligent noise reduction, remote calls with family members, the human voice loud and clear
13. Multi-terminal linkage, intelligent home watching, not limited to cell phones, tablets, Xiaoxia speakers and Xiaomi TV can also be linked to view the camera screen
14. Can be used with other Mijia smart devices (such as Xiaomi smart door locks, smart lamps, etc.), according to the need to set the smart scene mode, to achieve intelligent linkage
15. 2.4GHz, 5GHz dual-frequency Wi-Fi connection, 2.4GHz signal coverage, 5GHz signal transmission speed, according to the installation environment can be freely selected
16. H.265 encoding technology, saving storage space and bandwidth consumption, smooth video playback
17. Three types of storage:
- Micro SD card storage: support more than 8GB and less than 256GB storage capacity.
- Cloud storage: massive storage space, unlocking more ways to play
- NAS storage: with MicroSD card, you can back up your videos.
18. Installation method:
- Flat: small and simple appearance with a variety of home styles
- Inverted: rotate the screen in Mijia App to view it in the front direction
Specification:
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Shipping
Shipping policy
We offer fast and reliable shipping for all our clothing items. Orders are processed within 2-3 business days and shipped via standard delivery, which typically takes 8-25 business days.
Express shipping options are also available at checkout for an additional fee, ensuring your fashion essentials arrive even sooner. For any questions regarding your order, please contact our customer service team for assistance.
Shipping from Chinese Warehouse: | ||
Airmail and register airmail | Area | time |
United States, Canada, Netherlands, Spain, Germany, France, Japan, Republic of Korea, United Kingdom | 7-15 business days | |
Australia ,New Zealand, Singapore |
7-15 business days | |
Belgium, Denmark, Finland, Ireland, Norway, Portugal, Sweden, Switzerland | 7-20 business days | |
Brazil, Russia, Mexico | 15-35 business days | |
Other countries | 7-25 business days | |
EMS | All countries except those listed below | 6-8 business days |
Brazil and Russia | 10-25 business days | |
Expedited Shipping*(DHL) | 3-7business days to worldwide. | 3-7 business days |
Return & Refund
Refund policy
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at support@reluova.com. Please note that returns will need to be sent to the following address:
T8 BLOCK ROOM312,XINGHUA SMART ZOOM,DONG CHENG STREET,DONGGUAN,DONGGUAN,CHINA,523000,+86 137 9069 5247
If your return is accepted, we’ll send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at support@reluova.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Provided the conditions in our refund policy have been met, refunds will be processed using the original form of payment. You can return an item purchased online by posting it to us. Please contact customer service for return address. Please note that delivery costs will be excluded from the refund unless goods are returned in accordance with your statutory rights (e.g. they are faulty or not as ordered).
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