Description
1. Soft luster, anti-wrinkle and shape retention, waterproof for life, wear-resistant and dirt-resistant
2. Large-capacity storage space, multi-compartment design, can hold chargers, wallets, water bottles, laptops, etc.
3. Computer compartment: 3D airbag shockproof, effectively reducing friction in life
4. Slip pocket x 2: can place small items such as mouse and wallet
5. The main compartment: can hold books, water bottles, clothing, etc.
6. Double stitching + leather, strong and wear-resistant
7. Adjustable shoulder strap, portable, single shoulder
9. Magnetic buckle, anti-rust and durable hardware
10. Material: Oxford cloth
11. Processing method: soft surface
12. Capacity: small size: it can be loaded into a computer within 13.3 inches, the medium size can be loaded into a computer within 13.3-14 inches, and the large size can be loaded into a computer within 15.6 inches
13. Portable length: small size: 14-29cm, medium size: 16-33cm, large size: 18-35cm
14. Mouse pad size: 60x30x0.2cm
15. Power storage bag size: 16.5 x 9.5 x 5cm
16. Computer bag size: small: 36 x 25 x 8.5cm, medium: 40 x 27.5 x 11cm, large: 45 x 30 x 11cm
17. Weight: small: 0.32kg, medium: 0.32kg, large: 0.35kg
18. Note: the product only includes the bag, no other items
Shipping
Shipping policy
We offer fast and reliable shipping for all our clothing items. Orders are processed within 2-3 business days and shipped via standard delivery, which typically takes 8-25 business days.
Express shipping options are also available at checkout for an additional fee, ensuring your fashion essentials arrive even sooner. For any questions regarding your order, please contact our customer service team for assistance.
| Shipping from Chinese Warehouse： | ||
| Airmail and register airmail | Area | time |
| United States, Canada, Netherlands, Spain, Germany, France, Japan, Republic of Korea, United Kingdom | 7-15 business days | |
|
Australia ,New Zealand, Singapore |
7-15 business days | |
| Belgium, Denmark, Finland, Ireland, Norway, Portugal, Sweden, Switzerland | 7-20 business days | |
| Brazil, Russia, Mexico | 15-35 business days | |
| Other countries | 7-25 business days | |
| EMS | All countries except those listed below | 6-8 business days |
| Brazil and Russia | 10-25 business days | |
| Expedited Shipping*(DHL) | 3-7business days to worldwide. | 3-7 business days |
Return & Refund
Refund policy
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at support@reluova.com. Please note that returns will need to be sent to the following address:
T8 BLOCK ROOM312,XINGHUA SMART ZOOM,DONG CHENG STREET,DONGGUAN,DONGGUAN,CHINA,523000,+86 137 9069 5247
If your return is accepted, we’ll send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at support@reluova.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Provided the conditions in our refund policy have been met, refunds will be processed using the original form of payment. You can return an item purchased online by posting it to us. Please contact customer service for return address. Please note that delivery costs will be excluded from the refund unless goods are returned in accordance with your statutory rights (e.g. they are faulty or not as ordered).
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