Description
Material:Aluminum Alloy
1. Do not use this pot for any other purpose than the original cooking purposes.
2. Do not use it in a general oven or microwave oven.
3. Do not tamper with the pan and its parts in any way to avoid damage caused by gas-related explosions.
4. Once the pan is hot, do not touch any metal parts of the pan.
5. When adding liquid, oil or food to a hot pan, it should be handled carefully to prevent splashing.
6. Make sure that the port is facing a safe direction without any obstructions or unobstructed to avoid burns.
7. Do not leave the empty pan on the open stove for too long, so as to avoid the formation of discoloration stains (at high temperatures), damage to the silicone gasket and non-stick bottom layer.
8. Do not heat or scratch the magnetic case on the handle to avoid weakening of the magnetic force and the pan can not be properly locked.
9. After each cooking, slowly open the pan at an inclined angle so that the steam and grease condensed in the upper pot can be properly placed in the grease drip tray through the exhaust port.
10. Please use medium and small fire to avoid using fire. This pot is environmentally friendly and energy-saving, and it has fast heat conduction.
11. Before opening the pot, make sure that the drip of the grease drip tray is up. In order to avoid unnecessary spills.
12. If you need to erect the pot to mix or sift the food in the pot, be careful to avoid scalding your hands.
13. The outer layer of the pot body is a ceramic layer - both heat and easy to clean. However, any residual food, dirt, oil or carbon scale, if not washed and then burned again and again, will stick to the outer layer of the body and be difficult to clean.
14. this pot should not be washed in the dishwasher.
1. Do not use this pot for any other purpose than the original cooking purposes.
2. Do not use it in a general oven or microwave oven.
3. Do not tamper with the pan and its parts in any way to avoid damage caused by gas-related explosions.
4. Once the pan is hot, do not touch any metal parts of the pan.
5. When adding liquid, oil or food to a hot pan, it should be handled carefully to prevent splashing.
6. Make sure that the port is facing a safe direction without any obstructions or unobstructed to avoid burns.
7. Do not leave the empty pan on the open stove for too long, so as to avoid the formation of discoloration stains (at high temperatures), damage to the silicone gasket and non-stick bottom layer.
8. Do not heat or scratch the magnetic case on the handle to avoid weakening of the magnetic force and the pan can not be properly locked.
9. After each cooking, slowly open the pan at an inclined angle so that the steam and grease condensed in the upper pot can be properly placed in the grease drip tray through the exhaust port.
10. Please use medium and small fire to avoid using fire. This pot is environmentally friendly and energy-saving, and it has fast heat conduction.
11. Before opening the pot, make sure that the drip of the grease drip tray is up. In order to avoid unnecessary spills.
12. If you need to erect the pot to mix or sift the food in the pot, be careful to avoid scalding your hands.
13. The outer layer of the pot body is a ceramic layer - both heat and easy to clean. However, any residual food, dirt, oil or carbon scale, if not washed and then burned again and again, will stick to the outer layer of the body and be difficult to clean.
14. this pot should not be washed in the dishwasher.
Shipping
Shipping policy
We offer fast and reliable shipping for all our clothing items. Orders are processed within 2-3 business days and shipped via standard delivery, which typically takes 8-25 business days.
Express shipping options are also available at checkout for an additional fee, ensuring your fashion essentials arrive even sooner. For any questions regarding your order, please contact our customer service team for assistance.
| Shipping from Chinese Warehouse： | ||
| Airmail and register airmail | Area | time |
| United States, Canada, Netherlands, Spain, Germany, France, Japan, Republic of Korea, United Kingdom | 7-15 business days | |
|
Australia ,New Zealand, Singapore |
7-15 business days | |
| Belgium, Denmark, Finland, Ireland, Norway, Portugal, Sweden, Switzerland | 7-20 business days | |
| Brazil, Russia, Mexico | 15-35 business days | |
| Other countries | 7-25 business days | |
| EMS | All countries except those listed below | 6-8 business days |
| Brazil and Russia | 10-25 business days | |
| Expedited Shipping*(DHL) | 3-7business days to worldwide. | 3-7 business days |
Return & Refund
Refund policy
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at support@reluova.com. Please note that returns will need to be sent to the following address:
T8 BLOCK ROOM312,XINGHUA SMART ZOOM,DONG CHENG STREET,DONGGUAN,DONGGUAN,CHINA,523000,+86 137 9069 5247
If your return is accepted, we’ll send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at support@reluova.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Provided the conditions in our refund policy have been met, refunds will be processed using the original form of payment. You can return an item purchased online by posting it to us. Please contact customer service for return address. Please note that delivery costs will be excluded from the refund unless goods are returned in accordance with your statutory rights (e.g. they are faulty or not as ordered).
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