Description
1. Purpose: used to repel mice, mosquitoes, cockroaches and other pests
2. Working mode: frequency conversion ultrasonic + electromagnetic wave
3. Features: intelligent frequency conversion, physical mosquito elimination, silent design, energy saving and power saving, smart chip, powerful mosquito repellent, available for pregnant and infants
4. Material: ABS high-quality fire-retardant material
5. Weight: 31.5g
6. Rated voltage: AC 90-250V
7. Rated frequency: 22-65KHZ
8. Rated power: 3w
installation method:
1. Install on the power socket on the wall about 20-80 cm from the ground, and keep the product vertical to the ground (remember that the product cannot be laid flat on the ground)
2. The ultrasonic emission port should be as far as possible towards the open place in the room (not directly towards the door or outside the window), and there should be no tall obstacles within 1 meter in front of the mouse repeller (that is, it should not be installed in refrigerators, wardrobes, sofas, curtains, etc.) , And the bottom of the bed, etc.)
3. To prevent and control rats, cockroaches and other pests, you should try to keep the home environment clean, and cut off the food sources of rats and pests (ie, collect the rat food) and use it with this machine, you will get more satisfactory results
4. The product should work uninterrupted for 24 hours to achieve the effect of repelling mice and mosquitoes
Precautions:
1. Please install the product indoors, do not use it in a high temperature and humid environment, and do not put the product in water or other liquids
2. Be sure to inform children in advance that it is forbidden to touch and play when the product is powered on
3. This product should be used continuously throughout the year without interruption. After a week of use of this product, mice and mosquitoes feel painful, irritable, and difficult to give up their old homes for a while, so they run around and move frequently. This is because mice and mosquitoes are affected. The performance after sonic stimulation is really normal. At this time, please rest assured to continue using. After a period of continuous use, they will escape from the original place.
Shipping
Shipping policy
We offer fast and reliable shipping for all our clothing items. Orders are processed within 2-3 business days and shipped via standard delivery, which typically takes 8-25 business days.
Express shipping options are also available at checkout for an additional fee, ensuring your fashion essentials arrive even sooner. For any questions regarding your order, please contact our customer service team for assistance.
Shipping from Chinese Warehouse: | ||
Airmail and register airmail | Area | time |
United States, Canada, Netherlands, Spain, Germany, France, Japan, Republic of Korea, United Kingdom | 7-15 business days | |
Australia ,New Zealand, Singapore |
7-15 business days | |
Belgium, Denmark, Finland, Ireland, Norway, Portugal, Sweden, Switzerland | 7-20 business days | |
Brazil, Russia, Mexico | 15-35 business days | |
Other countries | 7-25 business days | |
EMS | All countries except those listed below | 6-8 business days |
Brazil and Russia | 10-25 business days | |
Expedited Shipping*(DHL) | 3-7business days to worldwide. | 3-7 business days |
Return & Refund
Refund policy
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at support@reluova.com. Please note that returns will need to be sent to the following address:
T8 BLOCK ROOM312,XINGHUA SMART ZOOM,DONG CHENG STREET,DONGGUAN,DONGGUAN,CHINA,523000,+86 137 9069 5247
If your return is accepted, we’ll send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at support@reluova.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Provided the conditions in our refund policy have been met, refunds will be processed using the original form of payment. You can return an item purchased online by posting it to us. Please contact customer service for return address. Please note that delivery costs will be excluded from the refund unless goods are returned in accordance with your statutory rights (e.g. they are faulty or not as ordered).
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