Description
1. Function: ultrasonic + electric shock + sensitivity adjustment
2. Press for 0.5 seconds to turn on, long press to turn off, 7 levels of sensitivity adjustment, 3 indicator lights at the same time is 7 levels, 1 to 6 levels and so on.
3. Function key adjustment, one of the functions can be turned off, or it can work at the same time.
4. Using a large-capacity 600mAh lithium battery can reach 60 days of ultra-long standby time
5. The diameter of the collar is as large as 35CM and as small as 6CM, suitable for all dogs
6. Rechargeable and waterproof
Instructions:
1. When the barking sound is triggered for the first time, the working indicator light will automatically turn on, and the 19KHZ ultrasonic output will make the dog respond, and the product will automatically reset to the start mode. If the dog does not respond, it will enter the next function mode.
2. Trigger the barking sound for the second time, the indicator light will automatically turn on, and the 20KHZ ultrasonic wave will respond to the dog, and the product will automatically lock the second mode. If the dog does not respond, it will enter the next function mode.
3. Trigger the barking sound for the third time, the indicator light will turn on automatically, 21KHZ ultrasonic output, and the dog responds, the product will automatically lock the third mode, if the dog does not respond, enter the next function mode.
4. Trigger the barking sound for the fourth time, the finger lights will automatically turn on, and the 19KHZ+20KHZ ultrasonic waves will output in turn. If the dog responds, the product will automatically lock the fourth mode. If the dog does not respond, it will enter the next function mode.
5. Trigger the barking sound for the fifth time, the indicator light will automatically turn on when it is on, 20KHZ+21KHZ ultrasonic waves will be output in turn, and the product will automatically lock the fifth mode. If the dog does not respond, it will enter the next function mode.
6. The dog barking sound is triggered for the sixth time, the finger light is on and the light is turned on automatically, 19KHZ+21KHZ ultrasonic waves are output in turn, and the product automatically locks the sixth mode. If the dog does not respond, enter the next function mode.
7. The dog barking sound is triggered for the seventh time, the finger light turns on automatically, 19KHZ + 20KHZ+21KHZ ultrasonic waves are output in turn, the dog responds, and the product automatically locks the seventh mode,
8. The electric shock output mode is the same as the ultrasonic output 7 times mode, the first electric shock intensity is the weakest, and the 7th time is the strongest. The two functions can also work at the same time, and the 7 times output mode is the same.
9. If the dog still does not respond, the product will automatically stop working. After 1 minute, the working mode will be automatically restarted, or you can press the switch button to restart.
10. This product will automatically stop working if it is triggered continuously for more than 7 times within one minute, so as to prevent pets from getting used to it at the beginning, and to prevent damage to dogs.
Shipping
Shipping policy
We offer fast and reliable shipping for all our clothing items. Orders are processed within 2-3 business days and shipped via standard delivery, which typically takes 8-25 business days.
Express shipping options are also available at checkout for an additional fee, ensuring your fashion essentials arrive even sooner. For any questions regarding your order, please contact our customer service team for assistance.
| Shipping from Chinese Warehouse： | ||
| Airmail and register airmail | Area | time |
| United States, Canada, Netherlands, Spain, Germany, France, Japan, Republic of Korea, United Kingdom | 7-15 business days | |
|
Australia ,New Zealand, Singapore |
7-15 business days | |
| Belgium, Denmark, Finland, Ireland, Norway, Portugal, Sweden, Switzerland | 7-20 business days | |
| Brazil, Russia, Mexico | 15-35 business days | |
| Other countries | 7-25 business days | |
| EMS | All countries except those listed below | 6-8 business days |
| Brazil and Russia | 10-25 business days | |
| Expedited Shipping*(DHL) | 3-7business days to worldwide. | 3-7 business days |
Return & Refund
Refund policy
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at support@reluova.com. Please note that returns will need to be sent to the following address:
T8 BLOCK ROOM312,XINGHUA SMART ZOOM,DONG CHENG STREET,DONGGUAN,DONGGUAN,CHINA,523000,+86 137 9069 5247
If your return is accepted, we’ll send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at support@reluova.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Provided the conditions in our refund policy have been met, refunds will be processed using the original form of payment. You can return an item purchased online by posting it to us. Please contact customer service for return address. Please note that delivery costs will be excluded from the refund unless goods are returned in accordance with your statutory rights (e.g. they are faulty or not as ordered).
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